SEGMENT 8 : Shipping Criteria
8.1 Please see below for our shipping charges(one way) effective 01 May 2019.
|Product Type||Destination||Packing Size/Qty/Weight||Shipper/Courier||Charges/Cost (BDT)||*Estimated Time(day)|
any sensitive goods
|National Wide (Out of Dhaka City)||01 carton||Any renown/reliable courier services in Bangladesh||200.00||03 (three) working Days|
any sensitive goods
|Inter Dhaka City (City Corporation Area)||01 carton||Any renown/reliable courier services in Bangladesh||150.00||02 (three) working Days|
|Any other goods||National Wide (Out of Dhaka City)||01 pack||Any renown/reliable courier services in Bangladesh||120.00||03 (three) working Days|
|Any other goods||Inter Dhaka City (City Corporation Area)||01 pack||Any renown/reliable courier services in Bangladesh||100.00||02 (three) working Days|
* Estimated Time(day) and chargers are variable depends on the circumstances.
8.2 WIT reserves the right to ship your order using any delivery method we deem appropriate. Once your order has been dispatched we will send you an email/SMS/message to let you know which courier service will be delivering your order. Where you collect we will also provide you with a courier number and so that you can collect/receive your ordered goods easily or quickly.
8.3 If nobody is in to receive your order or the delivery company is unable to leave you parcel in a safe place, it will be returned to their local depot. The delivery company will only hold your parcel for a limited period before returning the order to us. Please arrange a re-delivery or collection as soon as possible.
8.4 Where an order is rejected or undeliverable and has been returned to sender, we will refund your order less the original shipping costs plus an administration fee to cover the cost of the return, restocking and refunding your payment.
8.5 Where goods have been returned to us and you would like them to be re-delivered you will be required to pay a further delivery charge for re-delivery. Free delivery is not available for re-delivery of returned orders.
8.6 WIT shall not be liable for any losses, costs, damages, charges or any expenses caused by any delay in the delivery of goods.
8.7 Stated delivery times are estimates, based on historic data. Whilst the vast majority of deliveries are made within the suggested time frame, delivery times are not guaranteed unless specified. If for some reason your order is delayed we will gladly work with the courier company to track down your order and ensure a delivery as quickly as possible. We are unable to refund delivery charges for delays beyond our control. All deliveries to outlying or remote areas may take an additional day to arrive.
8.8 Any damages must be reported or send image to us within 02(two) hours of receiving your order. We are unable to entertain claims of damage after 02(two) hours of receipt. Should your delivery appear damaged on receipt and you are required to sign for the delivery please ask the delivery driver or man to make a note of the damage before accepting the delivery. If possible, please photograph the damaged packaging prior to opening.
8.9 Non delivery claims must be made within 04(four) days of receiving your order dispatch notification email. Before claiming non receipt, please check your courier number where available or contact your local courier office to ensure it is not awaiting collection after a failed delivery. We are unable to entertain claims of non receipt after 05(five) days.